Direct assistance for verified buyers

Whether you need order tracking assistance, batch authenticity checks, or pre-purchase details, our Sydney team is here to help.

Four steps to verify and track

Locate Batch Number

Check Australia Post

Submit Support Ticket

Straightforward Returns

Check the tamper-evident seal on the back of your physical packaging for the unique batch code.

Use the tracking link provided in your dispatch confirmation email for real-time delivery status.

Reach out using our contact form if your tracking details require manual verification from our team.

Review our clear domestic return policies for unopened boxes dispatched directly from Sydney.

Ready to order authentic Levia patches?

Secure genuine transdermal patches dispatched directly from our Sydney warehouse with transparent AUD pricing.